Please make sure you reach the minimum order amount of 40 Euro before going to checkout.
Still not working? Contact us for assistance: support@mandalaseeds.com
We currently do NOT ship to Florida, Virgin Islands and Guam - you can use a mail forwarding service or friend/family address in another state, contact us directly to place your order
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Are you missing our email messages? Our support email may be blocked as spam by your email provider. Please add us to your Contacts: support@mandalaseeds.com
Send us a message so that we can help you with your order.
Use the chat box or email: support@mandalaseeds.com
Are you missing payment instructions?
Please look through your inbox and spam folder for our email on completing your payment. If you have been billed through Paypal you receive an invoice as well. Please wait for payment info if you sent an order outside of our office hours (see below). Contact us if you don't receive news within 1 work day: support@mandalaseeds.com
Are you missing a copy of your order?
Please look through your inbox and spam folder for the order copy sent automatically after you complete checkout.
If you can't find an order copy:
1. The items may still be in the shopping cart. Please return to the shop to complete checkout.
2. The email you used was incorrect and you can't be reached.
Let us know if you need help and we'll get it sorted out for you!
support@mandalaseeds.com
Office hours
Mo-Fr 10-18:00 CET, Saturday 11-14:00 CET (Madrid). If you place an order on Sunday please allow until Monday for payment instructions and billing.
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1. Use our TRACK ORDER page to conveniently see updates on order status. This includes confirmation that your order is PAID. You don't need a customer account to use this service.
2. If you have a customer account you can login on our site and see when the order is paid and the tracking number after it has been shipped.
3. When your order is mailed you receive a shipping notification by email with a tracking number. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there too.
4. A tracking number is only available for Certified Mail.
5. When the parcel arrives in your country and you have a tracking number, you can also consult status on the website of your postal service.
*Please note that sometimes the tracking can take a day or two to be updated by the carrier. If it looks like its not moving, chances are its on its way!
Most mail carriers provide reliable tracking updates, in which case you also receive an 'out for delivery' and a 'delivered' notification directly to your email.
We have great customer support. You can always contact us if you need any help!
support@mandalaseeds.com
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Please contact us for assistance, or send your order by email: support@mandalaseeds.com
Customers outside of Europe: make sure your order reaches the min. order amount of 25 Euro, otherwise checkout won't work.
For the list of countries where we ship please consult our Shipping page.
You can also open the 'Shipping' tab on every product page for more info.
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We sure do! We ship seeds to these countries/zones:
EUROPE, USA, CANADA, ISRAEL, SOUTH AMERICA, AUSTRALIA, NEW ZEALAND, SOUTH AFRICA*, CENTRAL ASIA, JAPAN, THAILAND, MOST ISLAND STATES
*For other African countries please contact us: support@mandalaseeds.com
We currently do NOT ship to Florida and Guam - you can use a mail forwarding service or friend/family address in another state, contact us directly to place your order
We currently do NOT ship to American Armed Forces (Guam, etc), Russia, Crimea, Virgin Islands, Asia (except Japan & Thailand), India, Nepal, Pakistan, Bangladesh, Sri Lanka, Turkey, Arab peninsula, Middle East
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You can pay with Bank Deposit, Credit/Debit Card, Paypal, Bitcoin, Cash, Western Union
Payments are processed manually and are discreet.
Please send your order and wait for our payment link and instructions.
We respond as soon as possible during our office hours Monday-Saturday. Due to the time zone difference between Europe and other continents there may be a delay of a few hours in response time.
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Yes! Free seeds are included with every order, no matter how small. You also receive promotional seeds if your order qualifies. We always carry fresh stock of high quality freebies (feminized and regular) to suit all tastes.
Free seeds are added by our expert team depending on what products you choose to ensure the strain actually meets your needs. For example, outdoor-north growers receive an outdoor strain, etc.
You can also pick a freebie yourself on our Free Seeds page.
(Please note that promo seeds are only available if you buy a variety from that seed bank.)
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Please feel free to send us a message and we'll notify you when you can order it again.
There is also a Back in Stock notification button on the product pages of popular strains. Enter your email in the text field and you'll be automatically notified.
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Absolutely! Let us know what you are looking for and we'll try to get it for you.
We are official reseller for 30+ cannabis seed banks. 🌱
You'll find a list of available breeders under Shop>Seed Banks>More Seed Banks
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